Keep planned maintenance separate from reactive work
Facilities, property, building and equipment maintenance share a need for site history and accountable visits. Preventive maintenance and AMC commitments differ from a reactive fault call, even if the same technician performs both. A useful system records the request, contract context, assignment, evidence and next action so a building manager can understand what was completed and what still needs attention.
Where to begin
Start with the workflow your team repeats most often. Review a real enquiry, an order and a service job with Ever Digital, then choose the products that cover that work. Keep specialist requirements explicit during scoping.
Records and decisions to prepare
Start with a clean site list, job types, inspection checklists and agreed maintenance intervals. Review recurring visit drafts before dispatch. Record additional findings outside the contract as explicit follow-up work and review any billable scope. This is service-operation software; it is not presented as property accounting, lease management, statutory certification or an automatic building-control system.
- 1Customer & site
- 2Service request
- 3Work order
- 4Schedule & team
- 5Evidence & completion
- 6Maintenance history
A business workflow illustration. Confirm your selected products and configuration in a demonstration.
A practical AI question
Ask Field AI for recurring findings and unfinished actions across the records you can access. Review each source before escalating a maintenance issue. Keep the responsible technician or manager in charge of the final technical decision.
Connect existing systems deliberately
Keep a clear owner for customers, products, stock and posted finance if an ERP remains in use. Ever Connect supports integration planning; the Odoo connector is Coming Soon. Request a scoped custom connection when a business need cannot wait. Use the linked solution for the recommended product combination and the public guides to prepare a realistic demo.
Your questions, answered
Which Ever products should this business choose?
Choose around the workflow: Sales for CRM/quotations, Solar for solar projects, Field for service work and Trade for purchasing/distribution. The linked solution explains the combination; capacity and access rules still apply.