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EVER DIGITALServing Internationally

Knowledge Base

Understand storage and capacity

Storage, AI credits, quotation usage, active jobs, branches and API usage are different allowances. Read the quantities and periods in your current package and account; package names alone do not define the limits.

Understand storage and capacity

Storage, AI credits, quotation usage, active jobs, branches and API usage are different allowances. Read the quantities and periods in your current package and account; package names alone do not define the limits.

Follow the workflow

  • Open the account usage view and identify the allowance that is near its limit.
  • Check whether the allowance measures a period’s usage or work that is active now.
  • Review eligible additional capacity and its effective dates before requesting a change.
  • For files, use supported formats and keep each upload within the 8 MiB limit.
  • Resolve the specific allowance rather than removing financial or service history.
Company subscription containing four products and its visible capacities
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Before you continue

Unlimited internal users does not mean unlimited storage or AI credits. Deleting a quotation does not refund an allowance already counted for the period.

Your questions, answered

Can a capacity pack unlock another product?

No. Capacity increases an eligible allowance; product access follows the subscription’s product selection.